Dear Paul,
Over breakfast this morning, Mei-Ling and I were discussing how the COVID crisis must be affecting your firm. We just wanted to wish you, your wife and your staff, our best wishes for getting through this dreadful period.
Apart from ordering another kitchen from you, there is not much we can do to help but I thought we should let you know that, as the weeks go by since you finished our job, the more pleased we are with the results. Please tell potential customers, if any, that we would be happy to speak to them over the phone about our experience. We can’t offer a viewing as we are in self-isolation, but it may help to talk to a recent client.
Our best wishes.